Technically it is not possible to reserve a campaign declared as “finished”, it is however possible for this same campaign to be reactivated later if the number of products on sale is not used, or the reservations are not confirmed by a purchase.
I have booked a campaign but I cannot find it anymore
Your booked campaigns can be found under the heading “My Campaigns” under the tab “Booked”.
How can I book a campaign?
Click on the chosen product and then on the “Book” tab under the product photo, the remaining booking time will then be displayed.
What is the renewal period for campaigns?
We advise you to consult the app regularly to check for new campaign publications.
How many campaigns can I participate in?
The number of participations in different campaigns is limited to 5 per person per week. Please note that only one participation per campaign is allowed per person.
How long does a campaign last?
The duration of the campaigns varies and it depends on the availability of products for sale in the campaign.
How can I be informed about a new campaign? ?
For the time being, no notification is sent (neither by email nor via the app), but this project is being analysed.
Is the number of products limited?
Multiple products can be purchased, but only one product refund is possible.
Can I buy and test a product of a different size/container than the one offered?
No, only the exact described product can be accepted for testing and refund.
I have a different barcode than the one indicated in the campaign.
Please check that your purchase corresponds strictly to the product described in the application (brand, size, etc.). If this is the case and it doesn’t work, you can contact us HERE.